Shipping policy
Orders are shipped via express courier with tracking. Estimated delivery times: 3โ5 business days for mainland Italy, 4โ6 for the islands, 5โ10 for the rest of Europe. Times start from payment confirmation and are estimates. Occasional carrier delays are outside MADAME T's control.
Shipping costs
Italy: free on all orders. Europe: free over โฌ200, โฌ10 otherwise.
Tracking
Once your order has shipped, you'll receive an email with your tracking number.
Failed delivery
If you're not home at delivery, the courier will leave a notice and attempt a second delivery or drop the parcel at a nearby collection point. If not collected within the carrier's deadline, reshipping costs are the customer's responsibility.
Last updated: July 2026 โ MADAME T SRL
